Privacy policy

Last updated: [August 2025]

At Secreture Furniture we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or purchase our products. We operate as the official European supplier of hidden compartment furniture and fully comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who we are

Secreture Furniture
📍 Based in Europe – operating under EU law
📧 Contact: info@secreturefurniture.eu
This email is also your direct channel for privacy-related requests.

2. What personal data we collect

We collect the minimum amount of data necessary to serve you efficiently:

  • Contact details: name, address, phone number, email

  • Order details: purchased items, delivery address, payment method

  • Payment data: processed securely through third-party payment providers (we never store full credit card details)

  • Account information (if you create an account): username, password (encrypted)

  • Communication: emails, messages, or reviews you send us

  • Technical data: IP address, browser type, device information, cookies for analytics and security

3. How we use your data

We use your information for the following purposes:

  1. Order processing – to confirm, prepare, ship, and track your order

  2. Customer support – to answer questions and resolve issues

  3. Improving our service – analytics to understand traffic and optimize user experience

  4. Legal obligations – keeping records for tax, warranty, and compliance purposes

  5. Marketing (optional) – sending updates or promotions, only with your explicit consent

4. Sharing your data

We only share your data with trusted third parties essential for our business:

  • Logistics partners – for shipping and delivery

  • Payment providers – to process secure transactions

  • IT & Hosting services – to keep our website and emails running safely

  • Analytics tools (Google Analytics, etc.) – anonymized, to improve our website

We never sell your data to third parties.

5. Cookies and tracking

Our website uses cookies to:

  • Remember your preferences and shopping cart

  • Improve speed and functionality

  • Track anonymous visitor statistics (analytics)

You can control and delete cookies through your browser settings. Some features may not function properly if cookies are disabled.

6. Data retention

We keep your personal data only as long as necessary:

  • Order and invoice data: 7 years (legal requirement under EU law)

  • Account data: until you delete your account

  • Newsletter data: until you unsubscribe

7. Your rights under GDPR

As an EU resident you have the right to:

  • Access your personal data

  • Correct or update incorrect data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability (receive your data in machine-readable format)

  • Withdraw consent for marketing at any time

To exercise these rights, email info@secreturefurniture.eu.

8. Security of your data

We use strict technical and organizational measures to protect your data:

  • SSL encryption on all website transactions

  • Encrypted passwords

  • Access restricted to authorized staff only

  • Regular security audits

Despite strong security, no system is 100% safe. We will notify you and authorities within 72 hours if a data breach occurs, as required by law.

9. International transfers

Some partners (e.g. payment providers, hosting) may operate outside the EU. We ensure any data transfer complies with GDPR safeguards (such as EU-US Data Privacy Framework or standard contractual clauses).

10. Children’s privacy

Our website and products are not directed to children under 16. We do not knowingly collect data from minors. If we discover that we have collected data from a child, we will delete it immediately.

11. Changes to this policy

We may update this Privacy Policy to reflect changes in laws or services. The latest version will always be published on this page.

12. Contact us

For privacy questions or GDPR requests:

📧 info@secreturefurniture.eu
🕘 Monday – Friday, 09:00 – 17:00 CET

We respond to all requests within 30 days, as required by GDPR.